All bookings (for the winter 2021/2022) can be
be cancelled or rebooked free of charge up to 21 days before arrival.
Up to 21 days before arrival free of charge
From 20 days to 7 days prior to arrival 70% of the total stay
From 6 days before arrival or in case of no-show 90% of the total stay will be charged.
For cancellations less than 21 days prior to arrival we guarantee "no cancellation fee" if the following applies:
e.g. the region has been switched to Corona traffic light red.
e.g. if the Austrian borders are closed
e.g. someone in your household has tested positive for Corona (a medical certificate must be presented)
e.g. you are travelling from a Covid-19 risk area
then there are no cancellation fees to pay, the deposit will be refunded to you.
Further link to the Covid-19 rules
The AGBH (General Terms and Conditions for the Hotel Industry) apply.
We recommend that you take out travel insurance.